Privacy Policy

Zeel Multi-Speciality Hospital (NZ Health and Medicare Center) is committed to respecting the privacy of every person who shares information with us. Your privacy is important to us and we strive to take reasonable care and protection of the information we receive from you, the User. 

This Privacy Policy applies to the collection, storage, processing, disclosure and transfer of your Personal Information (defined below) as per the above mentioned laws, particularly when you use the website of https://zeelhospital.com/ (“Website”) operated by Zeel Multi-Speciality Hospital for any information or services (“Services”).

The terms ‘You’ or ‘Your’ refer to you as the User (registered or unregistered) of the Website and/or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to Zeel Multi-Speciality Hospital (NZ Health and Medicare Center).

CONSENT

By choosing our services and thereafter, by providing us your personal information or by making use of the facilities provided by the Website, it is agreed by you that you have, freely consented to the collection, storage, processing and disclosure of your Personal Information in accordance with the provisions of this Privacy Policy.

You acknowledge that You have provided Your Personal Information out of your free will and after understanding how it will be used. You also consent that the collection, storage, processing, disclosure and transfer of any Personal Information shall not cause any wrongful loss to You, if it is done in accordance with the provisions of this Privacy Policy. However, we shall not be liable for any loss that may happen to you owing to the provision of wrongful Personal Information by You.

CHANGES TO THE PRIVACY POLICY

We may update this Privacy Policy from time to time with or without advance notice.

PERSONAL INFORMATION COLLECTED

The kinds of information that We collect about You include but are not limited to the following:

• Patient/Caregiver/Doctor/Health Care Professional Name,
• Birth date/age,
• Gender,
• Address (including country and pin/postal code),
• Phone number/mobile number,
• Email address,

Physical, physiological and mental health condition, provided by You and/or your Health Care Professional, Personal medical records and history, Valid financial information at time of purchase of product/service and/or online payment, User details as provided at the time of registration or thereafter, Records of interaction with our representatives, Your usage details such as time, frequency, duration and pattern of use, features used and the amount of storage used, Master and transaction data and other data stored in Your user account, Internet Protocol address, cookie data, browser type, browser language, referring URL, files accessed, errors generated, time zone, operating system and other visitor details collected in Our log files,

Any other information that is willingly shared by You (collectively referred to as “Personal Information”).

HOW WE COLLECT PERSONAL INFORMATION

The methods by which we collect your Personal Information include but are not limited to the following:

• By filling the patient registration form,
• By providing details to a Zeel Multi-Speciality Hospital, Health Care Professional or Zeel Multi-Speciality Hospital representative,
• When You register on Our Website,
• When You provide Your Personal Information to Us during course of receiving services,
• When You use the features on Our Website,
• When you provide access to any other website.
• By the use of cookies (more fully detailed in Clause 9 of this Privacy Policy).

USE OF PERSONAL INFORMATION

Your Personal Information may be used for various purposes including but not limited to the following:

• To provide effective Services
• To operate and improve the Website and/or our Services;
• To perform studies, research and analysis for improving Our information, analysis, services and technologies; and ensuring that the content displayed are customized to Your interests and preferences;
• To contact You via phone, SMS, WhatsApp or email for appointments, technical issues, payment reminders, deals and offers and other announcements;
• To send promotional mailings from Us or any of Our channel partners via SMS, WhatsApp or email;
• To advertise products and services of Zeel Multi-Speciality Hospital and third parties;
• To transfer information about You if we are acquired by or merged with another company;
• To share with our business partners for provision of specific services you have ordered so as to enable them to provide effective services to You;
• To administer or otherwise carry out Our obligations in relation to any agreement You have with us;
• To respond to subpoenas, court orders, or legal process, or to establish or exercise Our legal rights or defend against legal claims; and
• To investigate, prevent, or take action regarding illegal activities, suspected fraud, violations of our Terms of Use, breach of Our agreement with you or as otherwise required by law,
• To aggregate Personal Information for research, statistical analysis and business intelligence purposes, and to sell or otherwise transfer such research, statistical or intelligence data in an aggregated or non-personally identifiable form to third parties and affiliates, (referred to as “Purpose(s)”)

USE OF COOKIES

We may store temporary or permanent ‘cookies’ on your computer. You can erase or choose to block these cookies from your computer. You can configure your computer’s browser to alert you when we attempt to send you a cookie with an option to accept or refuse the cookie. If you have turned cookies off, you may be prevented from using certain features of the Website. In the course of serving advertisements or optimizing services to its Users, Zeel Multi-Speciality Hospital may allow authorized third parties to place or recognize a unique cookie on the User’s browser/device. Zeel Multi-Speciality Hospital does not store personally identifiable information in the cookies. Further, Zeel Multi-Speciality Hospital does not exercise control over the sites displayed as search results or links from within its Services. These other sites may place their own cookies or other files on Your computer, collect data or solicit personal information from You, for which Zeel Multi-Speciality Hospital is not responsible or liable. Zeel Multi-Speciality Hospital encourages You to read the privacy policies of all external sites.

SECURITY

The security of your Personal Information is important to us. We have adopted reasonable security practices and procedures including role-based access, password protection, encryption etc. to ensure that the Personal Information collected is secure. We restrict access to your Personal Information to Our and Our affiliates’ employees, agents, third party service providers, partners, and agencies on a need to know basis and in relation to the Purposes as specified above in this Policy.

While We will endeavor to take all reasonable and appropriate steps to keep secure any information which We hold about You and prevent unauthorized access, You acknowledge that the internet is not 100% secure and that We cannot provide any absolute assurance regarding the security of Your Personal Information. We will not be liable in any way in relation to any breach of security or unintended loss or disclosure of information caused by Us in relation to your Personal Information.